Segmentation
Create homogeneity in heterogeneity – know your consumers well and check for white spaces
We can help you segment the market as well as customers. Depending on the objective, it could be a Basic segmentation, Brand Value segmentation, Psychographic segmentation, or Motivational segmentation.
Basic Segmentation
- Socio-economic class
- Gender
- Employment
- Life stage
- Household income
Brand Value Segmentation
- Basis the values that consumers associate with the brand
- Captures brand/user image, personality, driving factor for purchase
- Categories where brands have distinct image/values and loyal customer set
Psychographic Segmentation
- Categorization by personality types
- Uses implicit associations
- High involvement and premium categories
Motivational Segmentation
- Occasion-based segmentation and not respondent based segmentation
- Ideal for low involvement categories where differentiation between brands is less. For example, foods & beverages
- Start with Qualitative (FGDs), to identify consumption occasions and corresponding needs
- Followed by Quantitative (face to face interviews)